Job Summary
Acting as a contact between Local Authorities and Educational Establishments to gather data to populate the online Virtual Schools, giving an accurate up-to-date record of attendance of Looked After Children throughout the Country.
Reports to: LAC Team Leader
Works with: LAC Team
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Responsibilities- Contacting all schools, where DE is not installed or is not working, via telephone to obtain attendance marks on a daily basis
- Updating the CRM system on a daily basis to give live, accurate attendance marks for Looked After Children
- Updating Master Register (Microsoft Excel based) to give an accurate record of calls placed to each school and the status of each call – e.g. completed, call back etc.
- Reporting any Unauthorised Absences (Z, N, O and E Codes) to Team Leader using email to allow investigation to proceed
- Aiming to a success rate of above 95% of attendance marks from the schools on a daily basis
Desired
- Excellent telephone manner
- Computer literate using Microsoft Outlook, Google docs, Excel
Please note:
We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
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