Customer Support Specialist
Monday to Friday: 8am - 4.30pm/ 9.30am - 6pm
Glasgow City Centre
We are recruiting for a Customer Support Specialist to join our clients specialist Business Customer Support team based at their office in Glasgow City Centre.
Please Note: This is NOT a Call Centre role, you will be working in an office environment where you will be managing your own workload.
ROLE:
- Communicating with customers via phone, email and a ticketing system
- Working on a fast-paced support desk handling customer enquiries
- Manage your own workload while meeting deadlines
- Liaise with any internal and external teams
- Working on several different systems
- Ensuring all information is logged correctly
- Provide a great service to customers
- On-going training and development
BENEFITS:
- 25 days annual leave + Bank Holidays
- Buy/Sell up to 5 days annual leave
- Great progression opportunities
- Enhanced Adoption, maternity and shared parental pay
- Enhanced paternity
- Childcare vouchers
- Tax-Free childcare
- Pension Scheme
- Income Protection
- Cycle to work
- Healthcare Cash Plan
- Company sick pay
- Eyecare and Spectacle Vouchers
APPLY NOW!
Job Types: Full-time, Permanent
Pay: From £23,000.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Enhanced maternity leave
- Enhanced paternity leave
- Sick pay
Work Location: In person
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